What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1325 reviews submitted in the last 3 years
Anne (Denmark) -
Independent Travel, Mar 2024
It was absolutely fantastic. The amount of information both before and after purchase was overwhelming.
Susan (France) -
Pilgrim's Paths, Apr 2024
I specified from the outset 2 specific elements I wanted included in the trip 1) the 5 day...
Nancy (United States) -
Spring Elegance, Apr 2024
I really enjoyed the tour. I went to places that I would not have seen on my own...
Sally (United Kingdom) -
Hidden Japan, Apr 2024
An excellent tour with a great range of sights and experiences, well organised and superbly led by the...
Robert (United Kingdom) -
World Heritage, Mar 2024
All went as well as we'd hoped very friendly and efficient organisation from Fern and everything was very...
Joanna (Australia) -
Independent Travel, Apr 2024
All the service provided before and during our trip was fantastic. It was easy and we always...
Marci (United States) -
All-In Japan, Mar 2024
Quick response on pretour questions, helpful trip planning guidance and briefing materials, accurate description of the tour, great...
Christine (United Kingdom) -
All-In Japan, Apr 2024
Excellent travel experience from start to finish
Anne (United Kingdom) -
Independent Travel, Apr 2024
We were absolutely delighted with the service from Inside Japan. The trip ran so smoothly and every detail...