Feedback
The most important thing we can do to improve our service is listen to what our customers have to say so when you return from your InsideJapan trip you will be asked to complete a feedback form. In this section you can read some of the comments submitted by our clients over the past year or so.
Displaying 1 to 5 of 100[1] 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Traveling with Liam as our tour leader and a diverse international group of old and newly converted "Japanofiles" made for an outstanding tour experience. Liam repeatedly demonstrated his total commitment to the group to ensure the best tour experience possible. His leadership, energy, knowledge, and sense of humor all helped to make our holiday a memorable experience. Looking forward to traveling again with InsideJapan Tours!
Richard Berns,
Kyushu Elements, October
2009
Overall our trip to Japan was hands down the best trip we've taken and InsideJapan Tours played a big role in that. To start off, the Info-Packs provided were invaluable. For example, we arrived in Tokyo a few days before our tour and were travelling to Takayama first. With the help of the train travel directions provided by InsideJapan Tours, we were able to easily navigate our way around on our own which would not have been the case if we were trying to figure it out ourselves, having no knowledge of Japanese. The small tour group size was great because it felt like we had a personalized tour guide to ourselves even though we were on a tour with 8 to 10 other people. And it was small enough that we could get to know all the others on the tour if we chose to. Also we could easily get around together on the local transportation as a small group.
The tour had a good mix of guided tour days and days with free time to explore on our own after we'd gotten the hang of the local transportation.
Grace How,
Tokaido Trail, April
2010
The accommodation was very good, nice clean places. We used public transport, which was good so we got an idea and chance to mix in with locals. Right from the start from the booking till the end the staff here and there are very considerant and flexiable. They were flexable with payments, add on, extra's. It was excellent customer service all along. They really go the extra miles to make you comfortable & happy and make the trip extra special. The trip was a memoriable experience and I really enjoyed it. Thanks alot to all those who made it possiable.
Raj Thakur,
Japan Unmasked, May
2010
Had a fabulous time on tour! It’s flexible so you can stick with the group or do your own thing, and the tour leader is happy to help with info and directions when you’re branching out. You don’t feel rushed with plenty of time to go exploring. Love the way you use public transport rather than being herded around on a small bus driven by an over-enthusiastic backpacker with a microphone! The Tanabe Ryokan in Takayama was awesome and the owner and staff made us feel very welcome. The other hotels were comfortable and in fab locations. We had four included dinners which was tops as the other nights were free so the more adventurous members of the group were able to head out for some weird and wonderful Japanese cuisine with the help of our tour leader. Can’t wait for my next trip with the help of Inside Japan!
Fiona Findlay,
Fully Tailored Trip, March
2010
Had a fabulous time on tour! It’s flexible so you can stick with the group or do your own thing, and the tour leader is happy to help with info and directions when you’re branching out. You don’t feel rushed with plenty of time to go exploring. Love the way you use public transport rather than being herded around on a small bus driven by an over-enthusiastic backpacker with a microphone! The Tanabe Ryokan in Takayama was awesome and the owner and staff made us feel very welcome. The other hotels were comfortable and in fab locations. We had four included dinners which was tops as the other nights were free so the more adventurous members of the group were able to head out for some weird and wonderful Japanese cuisine with the help of our tour leader. Can’t wait for my next trip with the help of Inside Japan!
Fiona Findlay,
Spring Elegance, March
2010