What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2078 reviews submitted in the last 3 years
Daniel (United Kingdom) -
Independent Travel, Oct 2024
Brilliant trip design by Dan prior to departure. Fantastic customer service during our trip. No problem was too...
Stephen (United Kingdom) -
Independent Travel, Sep 2024
Lily was extremely well informed and helpful. We did have a little concern when Lily was away for...
Martin (United Kingdom) -
Tokaido Trail, Oct 2024
I thoroughly enjoyed my time in Japan and thought the group dynamic worked very well.
Lorraine (United Kingdom) -
Japan Unmasked, Oct 2024
Plenty of information prior to travelling, the information we had just before we left was informative.
Timothy (United Kingdom) -
HYPERJAPAN's J-Pop & Go! , Oct 2024
Fantastic trip and attention to detail was brilliant
Alison (United Kingdom) -
Best of Japan, Oct 2024
InsideJapan Tours were professional, informative and very helpful in planning our holiday. We hope to plan our next...
Ivana (Belgium) -
Honshu Hiking, Oct 2024
We really liked how our trip was designed, a perfect balance of cities and hiking, ryokans and western...
Kimberley (United States) -
Best of Japan, Oct 2024
As a group of five, we appreciated being able to start with a ready-made, well-structured itinerary that we...
Oliver (United Kingdom) -
Kyushu Adventure, Oct 2024
Fantastic as always, you once again helped to make my trip to Japan one of the best trips...