UK
USA
What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1745 reviews submitted in the last 3 years
Julie (Australia) - Independent Travel, Sep 2024
-
1. How would you describe your overall level of satisfaction with us as your tour operator?
Everything was perfectly organized. Could not have asked for anything more!
-
2. Consultant name and satisfaction rating:
Steph really listened to what we wanted and suggested some more unusual activities that perfectly suited our interests.
-
3. How would you rate your package in terms of value for money?
Excellent
-
4. How would you rate the accommodation against your expectations?
Hotels were excellent. We asked for more spacious accommodations and the rooms selected were huge, just what we wanted.
-
5. Please give us your comments on the transport included in your package.
We travelled by train. It was great having all the tickets pre booked for us. All we had to do was find the right platform!
-
6. Please comment on any professional guiding included in your package?
We were initially skeptical of private guides, but all our guides were really excellent at their jobs and showed us things that we would never have found on our own.
-
7. How do you rate the usefulness and standard of information in the Info-Pack?
-
8. Would you consider travelling to Japan again?
Yes
-
9. Would you travel again with InsideJapan Tours?
Yes
Using Inside Japan took a lot of the stress out of organizing the holiday. We didn’t have to worry about transport or accommodation and could just enjoy the trip.
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office
