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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1752 reviews submitted in the last 3 years
Karen (United Kingdom) - Independent Travel, Oct 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
A great service from Lily who took time to understand and tailor our requirements
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2. Consultant name and satisfaction rating:
Lily is good at listening and also at adding in recommendations. She is the reason we used you for a second time
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3. How would you rate your package in terms of value for money?
Good
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4. How would you rate the accommodation against your expectations?
The accommodation suited us apart from in Ydanaka but we appreciate that it was probably the best available.
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5. Please give us your comments on the transport included in your package.
All worked extremely well
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
great service
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