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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2020 reviews submitted in the last 3 years
Ross (United Kingdom) - Zen & Now Family Holiday, Jul 2023
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Inside Japan put together a well balanced itinerary which was well suited to our family’s interests. Everything was well planned and organised. Our holiday was a lot of fun and we take home with us many fantastic memories!
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2. Consultant name and satisfaction rating:
Simona was very knowledgeable, patient and helpful. Thank you!
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3. How would you rate your package in terms of value for money?
Good
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4. How would you rate the accommodation against your expectations?
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5. Please give us your comments on the transport included in your package.
The transport was punctual and vehicles clean. The drivers were helpful.
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
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