What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2078 reviews submitted in the last 3 years
Martin (United Kingdom) -
Independent Travel, Oct 2024
The whole experience was very good and Japan even exceeded my expectations. The organisation of the trip was...
Eileen (United States) -
Independent Travel, Oct 2024
The trip itself overall was wonderful. I felt there was no personal contact from the company before during...
Debashis (United States) -
Japan Solo, Oct 2024
For someone who is a very busy professional and has little time to research and organize own trip...
Nicholas (United Kingdom) -
Independent Travel, Oct 2024
The service throughout was first rate and the holiday was fantastic, the trip of a lifetime!
Joel (United States) -
Independent Travel, Oct 2024
Agent was always very busy with getting seasonal bookings together and slow to answer questions. We told...
Ian (United Kingdom) -
Independent Travel, Oct 2024
Very efficient and well organised support. All went very smothly
Michael (United Kingdom) -
Independent Travel, Oct 2024
Very helpful pre-booking Great servcie from the team in NAgoya The handbook could do with a little tidying up.. see...