What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2078 reviews submitted in the last 3 years
Luis Inacio (United Kingdom) -
Independent Travel, Jul 2015
Good service by inside Japan. Great trip on one fantastic country.
Paul Torrington (United Kingdom) -
Classic Japan, Aug 2015
Well organised and well planned from start to finish.
Paul Torrington (United Kingdom) -
Classic Japan, Aug 2015
Well organised and well planned from start to finish.
Andrew Tanner (South Africa) -
Japan Unmasked, Aug 2015
Everything was very good, good variety of different types of towns and villages.
Kathryn Clark (United Kingdom) -
Japan Unmasked, Aug 2015
Very efficient service. Lots of information provided before date of travel.
Maureen Huggins (United Kingdom) -
Hidden Japan, Aug 2015
After having to confirm mis-typing on my booking sheet, the whole thing went like clockwork. David Lovejoy...
William Holgate (United Kingdom) -
Japan Unmasked, Aug 2015
Walking and using public transport can be hard work but was definitely the best way to see the...
Sara Luebke (United States) -
Independent Travel, Apr 2015
Everyone involved was exceptionally accommodating to try and get us everything we wanted and answer all our questions.
Margaret Stewart (United Kingdom) -
Independent Travel, Jul 2015
The serice was great from the consultation about the trip , hotels and itinary to the guides. Everything...