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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2024 reviews submitted in the last 3 years
Andrew (United States) - Pilgrim's Paths, May 2019
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Tim was great. He kept adjusting our program until it was just what we were looking for.
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2. Consultant name and satisfaction rating:
Yes, again, Tim was great. He kept adjusting our program until it was just what we were looking for.
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3. How would you rate your package in terms of value for money?
No Answer Given
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4. How would you rate the accommodation against your expectations?
No Answer Given
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5. Please give us your comments on the transport included in your package.
No Answer Given
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
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8. Would you consider travelling to Japan again?
No Answer Given
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9. Would you travel again with InsideJapan Tours?
No Answer Given
Hello Andrew,
Thank you so much for the feedback! I am
happy that you had such a good time in Japan. I had a good time working with
you and making you dream trip to Japan reality. This is why, I was more than
happy to adjust and make your trip work for you. When it comes to the Kii-Katsuura,
it is indeed a lovely property. I am happy you enjoyed it. I will take your advice
and suggest having it as a two day stay when I plan trips in the future. It was
a pleasure to work with you and I will be happy to help you with any future Asia
destinations or any future travel plans you might have.
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office
