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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1745 reviews submitted in the last 3 years
Karmen (Australia) - Best of Japan, Sep 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Helpful courteous and friendly advice. Clearly experts on the ground. Carefree experience, well structured and rapid responses to any questions we had during our time away. Fantastic choice of accommodation and locations with a balanced mix of big cities and idyllic country sites. You really got a great cross sectional experience
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2. Consultant name and satisfaction rating:
She listened, provided great advice and was friendly to deal with. She met all our needs & requests in a very timely manner . She made you feel valued.
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3. How would you rate your package in terms of value for money?
No Answer Given
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4. How would you rate the accommodation against your expectations?
No Answer Given
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5. Please give us your comments on the transport included in your package.
No Answer Given
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
No Answer Given
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8. Would you consider travelling to Japan again?
No Answer Given
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9. Would you travel again with InsideJapan Tours?
No Answer Given
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