What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1325 reviews submitted in the last 3 years
Christina (Australia) -
Japan Unmasked, Apr 2024
Great preparatory information, although more specific information on aspects of each stopover activities would have been helpful.
Anita (Australia) -
Independent Travel, Apr 2024
Our long awaited trip to Japan was wonderful. InsideJapan assisted in creating the most amazing experience. Our tour...
Margo (United Kingdom) -
Japan Unmasked, Apr 2024
The tour gave us a perfect mix of large and small cities and also of the efficient transit...
Jennifer (United Kingdom) -
Independent Travel, Apr 2024
We had an excellent experience with Inside Japan. Sasha was so responsive and helpful when sorting out initial...
Nathalie (United Kingdom) -
Best of Japan, Mar 2024
Loved the self guided tour. Great mix of places to visit, really well organised and good to have...
Catherine (United States) -
Hidden Japan, Apr 2024
Overall, there was excellent service before the trip, especially during the trip.
Anne (Denmark) -
Independent Travel, Mar 2024
It was absolutely fantastic. The amount of information both before and after purchase was overwhelming.
Susan (France) -
Pilgrim's Paths, Apr 2024
I specified from the outset 2 specific elements I wanted included in the trip 1) the 5 day...
Nancy (United States) -
Spring Elegance, Apr 2024
I really enjoyed the tour. I went to places that I would not have seen on my own...