What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1924 reviews submitted in the last 3 years
Diane (United States) -
Majestic Japan, Nov 2024
Touring Japan was an eye opener to a much different culture and this tour provided a good beginner's...
Deborah (United States) -
Independent Travel, Nov 2024
Timely immediate response to questions/concerns/planning. Effective Communication. Info-Pak with a very detailed itin and explanation to guide. Easy...
Maria (United States) -
Independent Travel, Nov 2024
Overall we are very pleased with InsideJapan as a tour company. Everything was well organized and given...
Judith (United Kingdom) -
Independent Travel, Nov 2024
Sasha was very knowledgeable, friendly, patient, helpful and very thorough in the information on the final itinerary. Such...
James (United Kingdom) -
Japan Unmasked, Oct 2024
Japan is so culturally different to the UK. I felt that the tour went really well and we...
Helen (Australia) -
Autumn Elegance, Nov 2024
Excellent service from Inside Tours from the moment we booked until the end of the tour.
Candace (Thailand) -
Independent Travel, Oct 2024
I loved the trip. There was only one stop along the way I didn't think was worth it,...
Geoffrey (United States) -
All-In Japan, Oct 2024
The pre-tour assistance via email was excellent and always prompt. Our tour guide was outstanding and we...