What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 2884 reviews submitted in the last 3 years
Ruth (Australia) -
Independent Travel, Mar 2026
At very short notice, Andrew spoke with us, listened and delivered an eight day package that was perfect...
Peter (Great Britain (UK)) -
Independent Travel, Mar 2026
Good itinerary, good hotels, generally well-located - good balance of guiding and self-guiding - all guides excellent. Some...
Hendrik (United States) -
Must-see Japan, Mar 2026
It was great- and Antonio was amazing. He dealt with all situations with professionalism and compassion. ...
Mark (Australia) -
Must-see Japan, Mar 2026
IJT was excellent and provided us with an appropriate level of assistance to determine the right tour for...
Elizabeth (Great Britain (UK)) -
Must-see Japan, Mar 2026
Had a great experience with inside Japan tours
Pierre (Great Britain (UK)) -
Independent Travel, Feb 2026
It was overall excellent and beyond what I expected.
Carroll (United States) -
Independent Travel, Mar 2026
The trip was structured well, and everything went smoothly. There were no hiccups. The guides were phenomenal, and...
Dennis (United States) -
All-In Japan, Mar 2026
This was my first time in Japan. So choosing Inside Japan was a great way to experience the...
Diane (Australia) -
Independent Travel, Feb 2026
Absolutely first class Sheila listened to what we wanted and put together a great package .
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