What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1942 reviews submitted in the last 3 years
Julie (United States) -
Japan Unmasked, Nov 2024
Everything was great! Sophia is such a great guide.
David (United Kingdom) -
Independent Travel, Nov 2024
Excellent planned activities as well as great planning stages.
Valerie (United Kingdom) -
Autumn Elegance, Nov 2024
Very organised. Tour design covered a good variety of places. Timings worked very well.
Cassandra (Australia) -
Independent Travel, Nov 2024
Overall happy with the service we received in Japan, but we had a number of issues with our...
Richard (United Kingdom) -
Independent Travel, Oct 2024
Information, itinerary, tickets all well organised and complete.
Mervin (United Kingdom) -
Autumn Elegance, Nov 2024
Good itinerary/hotels, tour Insider Fergal was personable and on top of details, everything well organized and provided excellent...
Gabrielle (Australia) -
Hidden Japan, Nov 2024
Well curated tour which provided opportunities to visit locations & experience cultural activities a bit removed from the...
Gabrielle (Australia) -
Hidden Japan, Nov 2024
Well curated tour which provided opportunities to visit locations & experience cultural activities a bit removed from the...
Gabrielle (Australia) -
Hidden Japan, Nov 2024
Well curated tour which provided opportunities to visit locations & experience cultural activities a bit removed from the...