What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2074 reviews submitted in the last 3 years
Ray (United Kingdom) -
Independent Travel, Oct 2024
Everything went as planned and all the options and suggestions were excellent
Deborah (United States) -
Independent Travel, Sep 2024
Overall, every question, every request I had before and during my trip was addressed quickly and to my...
Cynthia (United States) -
Classic Japan, Oct 2024
Answered in 5A. Tour guide Steve and the actual tour were great! The front end (office) prior...
Katherine (United States) -
Independent Travel, May 2024
Everything was arranged the way we wanted it, and went off without a hitch.
Keith (United Kingdom) -
Majestic Japan, Oct 2024
We were provided with all the information we required before the trip. The actual holiday surpassed all our...
John (United Kingdom) -
Hidden Japan, Oct 2024
This was our third Inside Japan tour and the best. Top class tour leader, very enjoyable visits and...
Jeremy (Spain) -
Independent Travel, Sep 2024
Food excellent and the highlights for me was the stay in Takayama, the full Japanese meals and the...