What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2077 reviews submitted in the last 3 years
William Holgate (United Kingdom) -
Japan Unmasked, Aug 2015
Walking and using public transport can be hard work but was definitely the best way to see the...
Sara Luebke (United States) -
Independent Travel, Apr 2015
Everyone involved was exceptionally accommodating to try and get us everything we wanted and answer all our questions.
Margaret Stewart (United Kingdom) -
Independent Travel, Jul 2015
The serice was great from the consultation about the trip , hotels and itinary to the guides. Everything...
Helen Lakin (United Kingdom) -
Best of Japan, Jul 2015
We couldnt have done it without your expect inside knowledge of Japan! Your itinery and accompanying guide books...
Ratnam Poorana Moorthy (United Kingdom) -
Independent Travel, Jul 2015
EXCELLENT. SUPPORT
Henry Gilroy (United States) -
Independent Travel, May 2015
Tour planning was exactly what was requested and prepared with attention to detail - would definitely use Inside...
Vijaya Reddy (United States) -
Japan Unmasked, Jun 2015
Exceptional guide and consultants.
Thomas Dunphy (United Kingdom) -
Independent Travel, Jul 2015
great trip. well done. would highly recommend to others. would not have traveled any other...
Walter Herter (United States) -
Independent Travel, Jun 2015
Service from beginning to end was far better than what we were expecting. The booklets provided for...