Australia
USA
What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 2074 reviews submitted in the last 3 years
Christine (United States) - Japan Enchantment, Mar 2023
-
1. How would you describe your overall level of satisfaction with us as your tour operator?
We're delighted with our experience: tour leader, choice of places to visit, hotels, food.
-
2. Tour Leader name and satisfaction rating
He's very knowledgeable, social and kind.He's able to find alternate solutions if plans change.
-
3. Consultant name and satisfaction rating:
-
4. How would you rate your package in terms of value for money?
Excellent
-
5. How would you rate the accommodation against your expectations?
Loved the Hyatt in Hakone
-
6. Please give us your comments on the transport included in your package.
Was smooth and convenient
-
7. Please tell us your thoughts on the meals included during your tour.
The food was excellent. We especially enjoyed the meals taken in typical japanese restaurants.
-
8. How do you rate the usefulness and standard of information in the Info-Pack?
-
9. Would you consider travelling to Japan again?
Yes
-
10. Would you travel again with InsideJapan Tours?
Maybe
We would definitely consider IJT, as well as others.
Inside Japan UK office
Inside Japan US office
Inside Japan Australia office
Inside Japan - Japan office
