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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1743 reviews submitted in the last 3 years
Denise (United States) - Majestic Japan, Sep 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
I found IJT to be very responsive to all questions and concerns prior to and during the trip.
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2. Tour Leader name and satisfaction rating
I have taken many tours over a 40 year period and would rank Sophia in my top 3 guides of all time. Outstanding in every way.
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3. Consultant name and satisfaction rating:
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4. How would you rate your package in terms of value for money?
Excellent
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5. How would you rate the accommodation against your expectations?
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6. Please give us your comments on the transport included in your package.
Transport was varied and interesting. Loved the bullet train and appreciated the timely nature of the bus drivers.
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7. Please tell us your thoughts on the meals included during your tour.
The meals were authentic and allowed for a real experience with the local cuisine.
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8. How do you rate the usefulness and standard of information in the Info-Pack?
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9. Would you consider travelling to Japan again?
Maybe
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10. Would you travel again with InsideJapan Tours?
Yes
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