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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1745 reviews submitted in the last 3 years
Teresa (Australia) - Best of Japan, Sep 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
The service was excellent. Everything in the package we received when we arrived in Toyoko was amazing. All the bus and train tickets were labelled and easy to understand the instructions given. I cannot fault anything regarding the service. Thank you to Maryam. Also all the tour guides were excellent. Wonderful trip.
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2. Consultant name and satisfaction rating:
Maryam was wonderful what she suggested for our itinerary was spot on exactly what we were looking for extremely happy with her service g
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3. How would you rate your package in terms of value for money?
Excellent
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4. How would you rate the accommodation against your expectations?
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5. Please give us your comments on the transport included in your package.
Excellent well set out understood all the instructions that was on the tickets easy to follow
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6. Please comment on any professional guiding included in your package?
They were all excellent
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
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