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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1745 reviews submitted in the last 3 years
Bruce (United States) - Honshu Hiking, Oct 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
there was an awful lot of train and bus travel for a two week trip but I guess it was necessary to get to these interesting, out of the way, places.
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2. Consultant name and satisfaction rating:
Julie was very willing to spend time with us answering our questions. She planned an itinerary just as we had hoped.
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3. How would you rate your package in terms of value for money?
Good
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4. How would you rate the accommodation against your expectations?
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5. Please give us your comments on the transport included in your package.
A great portion of time was spent on trains and busses, perhaps more than any other trip we have taken. It was probably required by the type of trip we chose and the places we wanted to see.
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Maybe
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9. Would you travel again with InsideJapan Tours?
Yes
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