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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.90/5 calculated from 1830 reviews submitted in the last 3 years
Suzanne (United States) - Independent Travel, Oct 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
great info, hotels, recommendtions
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2. Consultant name and satisfaction rating:
Jenny was very flexible knowledgable and responsive
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3. How would you rate your package in terms of value for money?
Excellent
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4. How would you rate the accommodation against your expectations?
hotels were great location and accomodations
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5. Please give us your comments on the transport included in your package.
great accurate info except needed a little more info about the main Tokoyo train station which is HUGE
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6. Please comment on any professional guiding included in your package?
No Answer Given
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
great info, accurate, helpful tips
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